Last updated: 17 August 2026
Kersten Stengel and Clio Austin are two individual practitioners who work collaboratively under the name Stengel & Austin. This policy explains how we collect, use, and protect the personal information you provide to us through our website, funnel pages, and booking process.
When you complete a form or book a conversation with us, we collect:
Name
Email address
Phone number
Company name
Role/job title
Responses to our pre-qualification questions relating to your organisation's workforce challenges and psychosocial risk obligations
We do not collect payment information, health information about named individuals, or any information beyond what is needed to assess fit and prepare for our conversation with you.
We use the information you provide to:
Schedule and confirm your booked conversation
Prepare for that conversation using your pre-qualification responses
Follow up with relevant information after the conversation
Send you occasional related communications, which you may opt out of at any time
We do not sell, rent, or trade your personal information to third parties.
We share your information only with the service providers that allow us to operate our booking, communication, and video call systems (currently our CRM/booking platform and Zoom). These providers process your information solely to deliver the relevant service and are bound by their own privacy and security obligations.
Your information is stored securely within our CRM platform. We retain your information only for as long as reasonably necessary to fulfil the purposes above, or as required by law, after which it is deleted or de-identified.
Our website uses cookies to support core functionality and to understand how our pages are used. You can manage or disable cookies through your browser settings at any time. Disabling cookies may affect how parts of the site function.
If you are located in the European Economic Area (EEA) or UK, you have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Restrict or object to certain processing
Request a copy of your information in a portable format
Lodge a complaint with your local data protection supervisory authority
These rights are also available, where applicable, to visitors outside the EEA under equivalent privacy principles. To exercise any of these rights, contact us using the details below.
If your information is transferred or stored outside your home country, we take reasonable steps to ensure it continues to be protected in a manner consistent with this policy and applicable data protection law.
For any questions about this policy or your personal information, contact us at: [email protected] or [email protected]
We may update this policy from time to time. The date at the top of this page reflects the most recent update.